Latin America Sales Advisor at Kaplan, Inc., Santa Barbara, CA

Kaplan International Colleges is a division of Kaplan, Inc. specializing in international study abroad programs and now has over 50 international colleges and centers in the UK, Ireland, USA, Canada, Australia and New Zealand. In the US, Kaplan International Colleges operates as Kaplan International Centers, and has over 20 international centers in popular locations across the nation. These international centers are dedicated to helping international students achieve their goals while enjoying an unforgettable experience in the USA. Courses are available at all levels. Kaplan International Centers in the USA are accredited by ACCET (Accrediting Council for Continuing Education and Training).

Position Summary
The Latin America Sales Advisor processes student enrollment applications from overseas; maintains our student database; generates invoices and monitors invoice accuracy; establishes regular communication with Kaplan International Centers' field staff, international partner agencies, and students; provides high-quality customer service to our agents, students and field staff; and completes special projects and requests as needed.

Key Job Responsibilities
•Provide detailed advice and information on courses and services offered at those schools
•Develop excellent relationships with our partner agents
•Build strong relationships with colleagues in U.S. schools and developing a high level of familiarity with each school's staff and facilities
•Provide efficient, friendly and proactive customer service to agent partners and school personnel
•Continually look for ways to improve service, response times and quality of information
•Provide our agents with information on US immigration/visa regulations
•Take responsibility for own administrative tasks, i.e. faxing, filing, scanning, etc.
•Develop existing and new business in an agreed territory
•Work with RSMs to identify existing business to be serviced and developed; new business contacts to be worked on; marketing contributions, bonuses, etc.
•Undertake research on their allotted territory including size of market, market conditions (eg. economic, availability of visas), competitive environment (using agent websites, brochures, etc.)
•Travel to sales territories on an as needed basis
•Liaise with RSMS on distribution of brochures and promotional material
•Update mailing list and contact details and updating agent on Kaplan Aspect contact detail revisions
•Understand/update/brief other staff when necessary on status of agent/country, including credit control and finance issues
•Monitor worldwide service
•Product training

Minimum Qualifications
•Bachelor's degree
•Strong written and verbal communication skills  -Excellent organizational skills and the ability to solve problems and meet deadlines
•Commitment to excellence in customer service
•Computer literacy and data entry skills
•Must be legally authorized to work in the United States

Preferred Qualifications
•Prior experience with industry and/or international students
•Foreign language ability in Spanish and/or Portuguese
•Prior sales experienceMinimum Qualifications:
•Bachelor's degree
•Strong written and verbal communication skills -Excellent organizational skills and the ability to solve problems and meet deadlines
•Commitment to excellence in customer service
•Computer literacy and data entry skills
•Must be legally authorized to work in the United States

Preferred Qualifications:
•Prior experience with industry and/or international students
•Foreign language ability in Spanish and/or Portuguese
•Prior sales experience

Full-time employees enjoy these outstanding benefits:
• Comprehensive health, dental and short term disability & long
term disability plans
• Sick days, personal days, holidays, and vacation days.
• 401(k) plan.